Terms and Conditions

Placing orders

When placing an order with luxurybeautyonline.co.uk you will receive a confirmation email that we have received your order.
Once we have processed and dispatched your item, you will receive an email confirming the order has been dispatched.
Luxury Beauty Online reserves the right not to fulfil any order and not supply products.
Sometimes products may not be supplied because the product is out of stock or has been discontinued. We will notify you via email if there is any change to an order you have placed.
If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

All prices on the website is inclusive of 17.5% VAT.
Luxury Beauty Online will always try to make sure that prices are accurate, however errors do occur.
At the checkout, you are notified of the delivery charges.
Prices on the website are in pounds sterling only.
Luxury Beauty Online reserves the right to change prices at any given time.
If you are ordering from outside the EU, please note Luxury Beauty Online can not be held for an import duty or tax in that given country. It is the customer’s responsibility.

Luxury Beauty Online accepts all major credit and debit cards.
Our payment gateway is through Worldpay, which is a safe and secure way of shopping online. Luxury Beauty Online does not have any access to your payment details.
Worldpay and your bank may do security checks to confirm the bank account holder is placing the order.

Luxury Beauty Online will try to keep all information up to date as much as possible but can not guarantee that a particular product be in stock.
All offers on the website are while stocks last, so offers are on a first come, first serve basis. Please not offers are 1 per customer only.
Samples are always provided with every order, however we can not guarantee that you will receive every sample you have requested.

Luxury Beauty Online will deliver to the countries stated on the website.
All our delivery charges are on the delivery page on our website.
We will try to delivery within the time scale stated and we can not be held responsible for the loss or delay of any order.
All orders which are sent will require a signature upon delivery, so please make sure someone is home to sign for the order.
Luxury Beauty Online can not be held responsible for items that have been lost in the post due to an incorrect address given at the time of placing an order.
We recommend that you ensure you have given enough time, in order to avoid disappointment of the delay of your order. This may happen during busy times of the year and especially at Christmas.

Luxury Beauty Online owns and operates this website.
No material from luxurybeautyonline.co.uk can be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any form or by any means, without prior permission from luxurybeautyonline.co.uk.
Modification of the materials or use of the materials for any other purpose is a violation of luxurybeautyonline.co.uk copyright.

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
1. Improve your browsing experience by personalizing the website.
2. Enable your use of the services available on the website.
3. Send to you goods purchased via the website, and supply to you services purchased via the website.
4. Send statements and invoices to you, and collect payments from you.
5. Send you email notifications which you have specifically requested
6. Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email. You can inform us at any time if you no longer require marketing communications.
7. Deal with enquiries and complaints made by or about you relating to the website.
We may disclose information about you:
1. To the extent that we are required to do so by law;
2. In connection with any legal proceedings or prospective legal proceedings;
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.